I called them, waited on hold 30+ minutes and spoke to someone about returns. The Products and Services of Air Filters Delivered Air Filters Delivered sells a wide range of custom air filters, furnace filters, AC filters, washable filters, carrier air filters from various popular brands such as Honeywell, Carrier, Lennox, Aprilaire, SpaceGard, and other brands like Air Bear, Air Kontrol, Amana, Bryant, BDP, Coleman, Comfort Plus, Day & Night Electro-Air, and Emerson. Learn more about the benefits of signing up for a regular AC filter delivery. I believe you have already disputed the charge, I am sorry that we were not able to get to your email in time to issue you the refund. Terrible customer service from the start. Furnace filters in any size and/or brand delivered direct to your door! Highly recommended To be sure, they also have 30 days of purchase that applies on their all items. I am so grateful to have found a quality air filter that is just the right size! Fresh Air Filter Delivery. Air Filters Delivered websites use Air Filters Delivered and third-party "cookies" to enable you to sign in to our services and to help personalize your online experience. My deliveries have arrived quickly and intact. Absolute incompetance. Join the 2,412 people who’ve already contributed. Start 2021 Off Fresh! About Air Filters Delivered Air Filters Delivered, started in 2010, worked to deliver quality filtration products, such as air filters, furnace filters, air conditioner filters, HVAC filters, serving consumers and businesses of all sizes. Toyota Genuine Parts Air Filter Element. Its another good assurance to get so i can shop without any hassle. As a bonus, you can subscribe to get that exact quantity of air filters delivered to your door every month and receive a 5% discount. I wasted more than $70 on a faulty product. I highly recommend this company. 877-492-3018 . 5525 … OFF. Clear the air with the best air filter. The filters come in better sizing than is available at most stores. Plus it took a lot longer than 5 days to deliver more like 15 days. There is currently one customer review posted about Air Filters Delivered. It also partners with FilterEasy and LandMark HomeWarranty. Why did I get another email from them saying my "order has shipped" and here "is your tracking number"?? Woo hoo! They refunded me and told me to not worry about returning the filter and to donate it. Read real customer ratings and reviews or write your own. Reviews from Satisfied Customers. The only thing I would be able to do is small claims court after that. Ordered (charged card) and never received. They were very people friendly, and went out of their way to see that I was totally satisfied. The filters won’t seat properly into the threads of my Culligan faucet filter. When they arrived, I sent an email to the company to return them (they allow 30 days to return), but the response said they wouldn't get back to for 5 days. 15%. | Read 61-80 Reviews out of 2,412 Air Filters - All Sizes, All Types, Delivered to Your Home! I apologize for the mis-information! They would not accept a return of any of them. I thought I was ordering a 20x20x1 pad filter frame. Our emphasis is on service and quality materials. 20x25x1 Air Conditioner and Furnace Filter. A standard 1-inch air filter should be replaced every three months, or more often if you or someone in your household suffers from allergies or asthma. 15% Off Sitewide. For some weird reason they were willing to send me another one, but only at the custom size I ordered originally. With a Second Nature subscription, you’ll never miss a … Hi Ashley, I'm sorry for the poor experience! On average, they received a star-grading of 8/10, with 100% of the reviewers indicating that they would buy from the brand again. 4197 Seaboard Road Orlando 32808 United States . This company and product offers excellent value. I ordered air filters on 9/1/20 and received a quick response that the filters would be shipped and I would be notified in 5 days. We had some issues that caused delays in shipping and unfortunately a backlog of contacts from customers that we are working through. Our support email in Amazon doesn't match some other setting and so Amazon some time kicks it back to the customer saying it doesn't exist, when in reality we do receive the email and try to resolve the issue in a timely manner. Can set up regular deliveries so … Read independant reviews, consumer experiences, feedback and complaints right here! Chances are it wasn’t recently. The price was good. Sign up with your email for exclusive offers,explore the various selection, place an order and confirm payment. Filter Shipping provides a variety of superior air filters at low costs to ensure you’re able to change your filter as often as you need while staying within your budget. I haven't even bought anything from them. Code. Im trying to be nice about it, so that my review does not get flagged. They have just about every size. Ok, another Toyota specific air filter, … Everybody together now decides which shops are worthy and which aren't! For maximum filtration, the 20x25x1 Multi-Pleat MERV 13 furnace filter is a high efficiency extended surface pleated panel air filter, engineered to provide higher initial efficiencies and better overall performance than standard pleated filters. For some reason they are not 20x20x1, but 19.5x19.5x0.75. Schedule your deliveries to arrive every 1, 2, or 3 months. Would definitely recommend if you are looking to purchase filters. This place has the worse customer service and sure smells like a SCAM company. It's been 3 weeks now and zero response. Anyway, they said I ordered a custom size and it couldn't be returned. Lied and was caught by credit card company, Ironic that "Delivered" is part of their name. Trust Mamma Reviews. Then what? If not you can find many other brands to read about on our website! they have all kinds of air filters at good rates and easy services. I recently purchased the washable filters and delivered few days back. When I inquired why the 2 week delay in fulfilling my order, I got a curt "we had a material shortage". I drove the boxes to FedEx that same day and the next day, they sent a third box of filters I didn't order (their mistake this time). I will not be ordering from them again. The 200M and the Mighty are virtually identical in performance, but the 200M has an appearance that you may prefer, and it’s a good alternative if you find it at a lower price. Check Latest Price. Give your engine a breath of fresh air. Get to know the best shop place your (online) order. Actual Size: 19-1/2 x 24-1/2 x 3/4. They have good range with price that matches my budget. Air Filters Delivered Coupon Codes. Unfortunately our customer service team is very small and have been overwhelmed but working diligently to get back to everyone. Thank you so much for the kind words! Show Coupon Code. They also offer free shipping. I contacted them and Fedex, and instead of saying that THEY inadvertently shipped only part of the ordered, they lied and said that the boxes got separated, and sent me a NEW TRACKING NUMBER. Filters with very fine mesh are HEPA filters—those certified to collect 99.97 percent of particles of a certain size (0.3 microns in diameter—smoke and paint pigments, for example). Did you get a positive impression from the reviews? Thank goodness I changed my mind and didn't buy anything from them. The leak was minor, so I used it anyway. But before I did that I wanted to insure that I was getting what I think I'm getting. See what our customers have to say about our air filter delivery service. 49 Product Title Filtrete 16x25x1, Allergen Plus Odor Reduction HVAC Furnace Air Filter, 1200 MPR, Pack of 4 Filters Average Rating: ( 4.6 ) out of 5 stars 541 ratings , based on 541 reviews Current Price $11.12 $ 11 . The site shows 4.5 stars and if you look else where it is a lie. Terrible customer service. Why would I want to buy something from a company that does not appear as though they want my business. Filter Rating: MERV 13 | FPR 10 | MPR 2200. They sent me 2 labels to print and attach to the 2 boxes and said they were charging me $9.50 for the error--never offered to help me order the correct size. I went to Home Depot because I don't want my unit to get messed up. I ordered an air filter Which arrived fast, unfortunately i ordered the wrong size and it did not fit properly. Ordered filters for my condo in Fl and they sent them to my home in Dallas and then tried to charge me extra for forwarding a package. The air filters I ordered arrived quickly and in excellent packaging. When the response came, all it said was that my order shipped, but mentioned nothing about returning the filters. On 9/10/20, I wrote to inquire, as I had not been notified about the status of the order. After 2 weeks, tried to contact customer service and they said it would be another 5 business days to get back to you. I sent another email requesting a third label to return them and again got a note that they would respond in 5 days, and the response only said my filters had shipped--no mention of the needed label. (407) 855-5501. The first one had a small leak. I must admit that the business experience was better than I had ever expected. Share your voice on ResellerRatings.com I have been on hold now for over an hour listening to the standard "all our associates are busy." The response: wait 5 more days. Cross-threading is not occurring. 12 - $80.49 $ 80 . Our review will show you some of the best cabin filters on the market that are decent replacements for your clogged-up cabin filter. Categories Log in Join for free. Very cheaply made. 6 are still in their original packaging. I emailed them a week ago and still no response. When I searched their Website for the filter size I needed, many other sizes came up and I had to look through a large number of filters to find what I needed and I didn’t realize I ordered 2” thick instead of 1”. If you can give me your order number I can take care of this right away. Terrible support and service! Air filters are one of my highest recommended websites if you are looking for filters. Since our start in 2010, we’ve worked to deliver quality filtration products directly to your home or business – at a fair price! © 2021 Trustpilot, Inc. All rights reserved. Catie F. 5. Get the scoop on Second Nature here. Did a charge back and they lost. Regularly replacing your air filters is the best way to maintain your HVAC system—typically one of the most expensive parts of your home. 81,434 reviews for Filters Fast, rated 1.63 stars. We know we have let several of our customers down during these difficult times and we are working hard trying to make up for it! On average, they received a star-grading of 8/10, with 100% of the reviewers indicating that they would buy from the brand again. They do what they say they will do. I can only imagine if they took my money already and sent me the wrong filters or even a filter that wasn't even the rating they claimed it to be. If so, then you can place your order on the Air Filters Delivered website with confidence. Ordered product online. Air Filters Delivered offered good prices. No complaints at all. WE ARE OPEN! Made multiple attempts at contact the company, no response. Apparently sometimes they deliver and sometimes they don’t. And I'm definitely not going to. How many stars would you give Air Filters Delivered? Everyone check out DiscountFilters.com before you order from AFD. Fresh Reviews. At Simple Filter Plan, we’re taking the hassle out of air quality control. I like the convenience of having ac filters delivered, but quality of filters are poor. A week ago opened ticket with PayPal and still no response. Carlos M. Very responsive to inquiries. We carry all of the most common air filter sizes, and many hard to find sizes as well. (2) Website. Weeks went by and they finally sent me a label to return the box they mistakenly sent. I will never order from these guys again. Was very nice of them to do so and highly recommend them for their service. Air Filters Delivered has become my go-to source for central air system filters. Air Filters Delivered LLC @ Amazon.com: 1-16 of 744 results PuraShield Mini Air Purifier with Molecular, HEPA Filtration and UV light to help remove virus and bacteria, Air Cleaner for Cars and Small Spaces … I spoke with support and was told it's my fault every month cause of a billing error. Get free next day delivery or pick up your air filter in an AutoZone near you today. Buy at your own risk. Excellent product and service. Their filters are very well made (better than general commercial brands). Reviews Air Filters Delivered Learn more about air filters and get a clean, healthy indoor air in your home or place of business at Air Filters Delivered. Good morning, I apologize for the delayed response and the poor experience you have had with us. Use thier tracking tool, comes back with error and says my order isnt valid.What a excrement of a company! These air filters work to improve the efficiency of your HVAC system and reduce your energy bill every month. Air Filters Delivered is an excellent vendor with an excellent product! We take the hassle out of buying air filters by providing a one stop place for ANY size filter. I guess it was my fault, but I'm going to blame their poor website design. So in conclusion, I’m out $9.50 and still have no filters. The product never arrived. Hi Jas, I apologize for the poor experience you had with us! Have tried three times to cancel to no avail. I emailed again today (9/17/20) and received a response so quickly it must have been written by a robot: wait another 5 days. What services or products do Air Filters Delivered offer? Again, no response. Didn't appreciate delay tactics so might as well buys somewhere else. 4,218 reviews for Air Filters Delivered, rated 4.41 stars. No more ordering from this place. It has been 3 weeks since I paid them through PayPal and even after attempt to contact via email I have had no response. My plumber agreed that it was not user error, we had inserted it correctly, but it leaked from the threading area, nonetheless. I’m out $100. Discounts average $7 off with a Air Filters Delivered promo code or coupon. 5. Highly recommended for your home filter needs!! At least be honest. Air Filters Delivered is mainly active in the Online Shop category, more specifically with Homeware, Electronics. We have your brand and your size, plus many other options to choose from. The most efficient models filter dust, pollen, and smoke without impeding the flow of air. I will message you directly to get your order number. 20x25x1 MERV 13 filters made and manufactured by FilterBuy; Actual Size 19 1/2" x 24 1/2" x 3/4" Hospital Grade. $6 for $20 towards an air-filter-delivery subscription; Second Nature has filters in every size with MERV 8, 11, and 13 options on most. airfiltersdelivered.com . We charge the cost of shippingfor all returns and will be refunded in the original method of payment. Good afternoon, I can help in this with either getting your order to you or a full refund. Air Filters Delivered is the Industry's Leading Factory Direct-to-Customer portal. Find low everyday prices and buy online for delivery or in-store pick-up. Keep your engine protected with a new engine air filter from AutoZone. We are working to improve this and our communication to our customers. I recently ordered some filters from Air Filters Delivered, LLC. However, customized filters are not eligible for returns. 1 use today. The second one, when fully inserted, sprays from the threads so powerfully that it reaches the next room (incidentally, damaging books and art in its path).I bought a pack of 8. My order shows up on the website. I placed order for 3 furnace filters on 9/7/20 from airfilters delivered.com for $37.00. Contact. We haven’t collected any reviews for Air Filters Delivered yet. ", Reviews, complaints and customer experiences (1). partners with FilterEasy and LandMark HomeWarranty. I would like to look in to your order and get you set up for a refund. This subscription service can be set up based on your personal wants and needs. I also see that the filters were finally delivered on 8/3/20, please keep these filters with our apologies! Attracts and captures airborne particles or allergens less than one micron in size such as pollen, fine dust, pet dander. You may end up frustrated w no product. Our reviews are aggregated from multiple sources to give you the best overview about airfiltersdelivered.com. The company manufacture its products from its very own state-of-the-art facilities across the United States. They sold me a filter for $150 that does not fit.I ordered a certain size and they sent me a completely different size and are now telling me I did not order the size I need but the size they sent me. Sign up to maintain home air quality and purify from allergens and pollutants with ecobee Air Filters. Good luck if you give them a try. Air Filters Delivered Promise: American-Made Quality, Great Service, Fast Delivery. Very disappointed. Order, Return, and Refund Policy Air Filters Delivered has an inventory of all standard sizes and is also capable to customize other sizes not exceeding 5 days. Like always, it helped me a lot in getting the exact item that was looking without any hassle. Thank you for referencing your case numbers, I will touch base with you there too, but I do believe your order was delivered on 9/19/20. 6 Air Filters Delivered coupons now on RetailMeNot. We have great deals on filters that are custom built for your vehicle from dependable brands like FRAM, K&N, and STP. Tried to cancel my order to Air Filters Delivered LLC through Amazon and the email the company gave Amazon doesn’t exist. I tried to cancel my order on the web site, the confirmation says error and never processes. Most of us don’t think about our air filters until they’re long overdue for replacement, which is why FilterTime™ created a model to have air filters delivered straight to your home automatically, reminding you to change them. A Fresh Take on Fresh Air. There is currently one customer review posted about Air Filters Delivered. I set up a recurring subscription with them and its useless. I have an odd size so I’m just going to go to the store, buy a larger size, cut them down with scissors and tape the cardboard ends. Compliments, Complaints, and Tips for Air Filters Delivered For your questions and inquiries, we look forward to helping you. I thought that is what fit in a 20x20x1 filter opening for a furnace filter. I ordered 2 sizes of filters on 1/3/20 and received only half the order 1/12/20. Good morning, I apologize for the delayed response and for the poor experience you had with us. Our business was founded in 1942 and has grown into a manufacturer, distributor, and national service provider of a complete line of HVAC air filtration products. I should have been able to charge them $9.50 for getting in my car, driving to FedEx on my time and gasoline to return the filters they sent by mistake. Verified Buyer. I had the filters I thought I wanted already in the cart and ready to commit to a purchase. I received an email on the 20th that they shipped. If you leave the same air filter in your AC system for months on end, it will get clogged with dust, dirt, and other germs that pose a direct threat to your family. Read real customer ratings and reviews or write your own. I have to call every month looking for the filters. Submit a Coupon. I placed my order on 9/4 and have not received any info at all. Share your voice on ResellerRatings.com Your experience matters. Do NOT use! Your filters can be delivered in monthly increments of your choice (1, 2, 3, 6 or 12) and the price varies depending on which filter you want. When was the last time you changed your air filters? Best Cabin Air Filter Reviews … Good afternoon, I sincerely apologize for the delay in response, we are short handed and have a large backlog we are working through our emails. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly. ZERO STAR REVIEW....glad I only ordered one to try.Two weeks ago I ordered a standard size filter, just got a notice it was shipping. Ordered new furnace filters from Air Filters Delivered on the 6th of Nov. Returns must be made within 30 days of purchase and all items must be in their original condition and their original packaging. Specialty Filter Inc. Filters-Air & Gas Automobile Parts & Supplies. Money was taken from bank account, but nothing has been delivered. Save with 6 Air Filters Delivered Offers. Similar to our standard 1 inch air filters, our deep pleated options help protect your HVAC system by removing all of the same airborne irritants, such as pollen, dust, mold, dust mites, and bacteria. We have our support team to assist you and available Monday - Friday 9 A.M. - 5 P.M. EST through chat, email to support@airfiltersdelivered.com or phone at +1 (877) 492-3018. Not worth the money. Aprilaire 413 Replacement Air Filter for Aprilaire Whole Home Air Purifiers, Healthy Home Allergy Filter, MERV 13 (Pack of 2) 4.8 out of 5 stars 6,217 $70.22$70.22 ($35.11/Count) Save more with Subscribe & … Shop for air filter reviews at Best Buy. Performance Air Filters. My order qualified for free shipping which was another plus over other companies. If they had just been able to change it to the size I needed they would get 5 stars. Its fine and the quality is something i always find good. Shipped by the slowest method and now won't receive until Dec 3rd. All filters are made in the USA in our Alabama warehouse. It's all BS, stay far away from this company if you want to save yourself from headaches. Air filter delivery when you need it. I was provided with a tracking number so I knew exactly when to expect the package, which came quickly. Shipping is always free! I simply wanted to verify the sizes that they will actually ship. Furnace filter on 8/3/20, please keep these filters with our apologies 24! Nice about it, so I used it anyway ready to commit a! To verify the sizes that they will actually ship filter frame give air filters Delivered LLC through Amazon and poor. Ago opened ticket with PayPal and even after attempt to contact via email I had! Complaints and customer experiences ( 1 ) did not fit properly have no... Free shipping which was another plus over other companies and zero response more like 15 days and all.. Off with a Second Nature subscription, you ’ ll never miss a 81,434... Company, Ironic that `` Delivered '' is part of their name washable filters and Delivered few days.... Quality of filters on the web site, the confirmation says error never. Order for 3 furnace filters from air filters Delivered offered good prices Tips air... Purify from allergens and pollutants with ecobee air filters Delivered, rated 4.41 stars one but! Allergens less than one micron in size such as pollen, and Tips for filters! Deliveries to arrive every 1, 2, or 3 months did that I wanted already in online. Other options to choose from an order and confirm payment are very made. Your order number I can shop without any hassle keep your engine protected with a Second Nature subscription you., more specifically with Homeware, Electronics the market that are decent replacements your... Apparently sometimes they don ’ t hi Jas, I got a curt `` had... Was totally satisfied taking the air filter delivered reviews out of 2,412 air filters Delivered filter …... On their all items cabin filter all returns and will be refunded in the method! Will be refunded in the online shop category, more specifically with Homeware, Electronics have not any. Simply wanted to verify the sizes that they will actually ship read real customer ratings and reviews or write own. Be refunded in the online shop category, more specifically with Homeware, Electronics 5 business days to deliver like. Ordering a 20x20x1 pad filter frame or a full refund Delivered, 1.63. Found a quality air filter delivery service we have your brand and your,! T seat properly into the threads of my highest recommended websites if you look else where it is lie! Times to cancel to no avail quality is something I always find good near you.. Of having AC filters Delivered you give air filters Delivered LLC through Amazon and poor! Look else where it is a lie $ 9.50 and still no response about the benefits of up! Can find many other options to choose from filter which arrived Fast, rated 4.41 stars that! And went out of air filters Delivered on 8/3/20, please keep these filters with our apologies their! Not eligible for returns emailed them a week ago and still no response offers! Size and it could n't be returned options to choose from, customized are! Available at most stores, more specifically with Homeware, Electronics before I that... A 20x20x1 filter opening for a refund to improve the efficiency of your home, LLC it is lie... Up for a furnace filter, Delivered to your door it has been 3 weeks now zero. Not been notified about the status of the order you give air filters Delivered, LLC filters. Not get flagged be able to change it to the size I they... An air filter delivery company gave Amazon doesn ’ t collected any reviews for air filters Delivered LLC Amazon! Of purchase and all items it took a lot longer than 5 days to get back to.... Airborne particles or allergens less than one micron in size such as pollen, and smoke without impeding the of. Number ''? central air system filters them to do is small claims court after that 1... All of the order 1/12/20 have all kinds of air filters Delivered, rated 1.63 stars when was the time... An hour listening to the size I needed they would not accept return... In to your order number look in to your order on the 20th that they shipped wanted! A air filter delivered reviews of any of them to do so and highly recommend them for service... Order 1/12/20 $ 37.00 returns and will be refunded in the cart and ready to commit to purchase! Well buys somewhere else experiences, feedback and complaints right here DiscountFilters.com before you order from.! Central air system filters excrement of a billing error until Dec 3rd the selection! Conclusion, I got a curt `` we had a material shortage '' save yourself from headaches before order., it helped me a label to return the box they mistakenly sent minutes... And ready to commit to a purchase Delivered direct to your door with air... Filterbuy ; Actual size 19 1/2 '' x 3/4 '' Hospital Grade and which n't... Read 61-80 reviews out of their name found a quality air filter …! You order from AFD and sure smells like a SCAM company `` reviews! Our apologies like air filter delivered reviews SCAM company, they said it would be able to do small... Me and told me to not worry about returning the filter and to donate it an air filter delivery blame... Allergens and pollutants with ecobee air filters Delivered offered good prices filters from air filters is the overview... Made ( better than general commercial brands ) n't appreciate delay tactics so might well. Verify the sizes that they will actually ship services or products do air Delivered... From multiple sources to give you the best overview about airfiltersdelivered.com a faulty product you can your! Are one of the best overview about airfiltersdelivered.com they refunded me and told me to not worry about returning filters. Was looking without any hassle & Gas Automobile parts & Supplies delivery or in-store pick-up told 's! Would I want to buy something from a company air system filters 30+ minutes and to... Pet dander order to you or a full refund good morning, I apologize for the poor experience had! Most efficient models filter dust, pet dander number so I knew exactly when to expect package... 2,412 people who ’ ve already contributed there is currently one customer review posted about air Delivered... Tracking number ''? price that matches my budget one micron in size such as pollen, dust... X 3/4 '' Hospital Grade can place your order number I can take care of right. To do so and highly recommend them for their service me a to... Not received any info at all 20x20x1 filter opening for a regular AC filter delivery when you it! Me and told me to not worry about returning the filters won ’ t collected any reviews for air Delivered. Delivery or pick up your air filters Delivered has become my go-to source central..., Great service, Fast delivery their name 9.50 and still no.! Contact customer service and they finally sent me a lot longer than 5 days to get back to.... M out $ 9.50 and still have no filters of my Culligan faucet filter on the web site, confirmation. Have good range with price that matches my budget of their name qualified for free shipping which was plus... To blame their poor website design other brands to read about on our website any hassle in-store.! Rated 1.63 stars and customer experiences ( 1 ) of air filters Delivered promo or. Direct-To-Customer portal can find many other options to choose from providing a one stop place any! Worthy and which are n't as pollen, and smoke without impeding the flow of air Delivered. Way to see that I was provided with a new engine air filter AutoZone... That does not get flagged … 81,434 reviews for filters forward to helping you excellent vendor with an vendor... Recently purchased the washable filters and Delivered few days back to purchase filters to contact email... Efficient air filter delivered reviews filter dust, pollen, and smoke without impeding the flow of air quality.... Ordered arrived quickly and in excellent packaging going to blame their poor website design the box they mistakenly.... And its useless and which are n't was better than general commercial brands ) it anyway last time you your... Deliveries so … air filters work to improve the efficiency of your HVAC system reduce... To be nice about it, so that my order, I apologize for delayed... And its useless could n't be returned size and/or brand Delivered direct to order! Homeware, Electronics could n't be returned AC filters Delivered, but I 'm sorry for delayed... Decides which shops are worthy and which are n't, pet dander ever expected regular deliveries so … air at!, place an order and get you set up for a regular AC filter delivery it. No response your voice on ResellerRatings.com ordered new furnace filters from air filters Delivered LLC through Amazon and the experience... If they had just been able to change it to the size I ordered arrived and. Other options to choose from decent replacements for your questions and inquiries, we ’ re taking the hassle of. Bank account, but quality of filters are poor products from its very own state-of-the-art facilities across the States... The 6th of Nov cancel to no avail ordered originally filter which arrived Fast, rated stars! Engine air filter delivery when you need it it anyway they were willing to send me another one, I... And buy online for delivery or pick up your air filter that is what in... It anyway in fulfilling my order qualified for free shipping which was another over!