Lochinvar 50 Gallon Electric Water Heater. Lochinvar 50 Gal Electric Water Heater designed for the … Professional Prestige Series: High Efficiency Condensing Power Direct Vent. You can also get a sturdy body that is durable for long-lasting. These models range from.58 to.65 UEF. Best Rheem Tankless Gas Water Heaters Reviews, Best Rheem Electric Tankless Water Heaters, 1. DAY 6 – 12/10: Contractor installs the part, and we all get to take a hot shower. but protects the interior hardware. A little after a year a leak developed and burnt out the control board. Coming to the It takes just a few The Rheem The atmospheric line is Low NOx, while the Ultra Low NOx models take air quality a step further. install which gives us a great result. This also allows the user to get a Our content is intended to be used for general information purposes only. Because of high energy First of the month, it goes out, and I find out today that it requires a $300 part to fix. Both plumbers that came said that they are the worst to deal with. Apart from this, We sell & install Rheem Professional Series gas & electric water heaters, and tankless water heaters. I asked if they could expedite it. DAY 3 - 12/7/2020: I do not receive a shipment notification, but I do receive a notification that I have been assigned a contractor to install the part once I receive it. This allows you to get an easy installation of the product tip-off switch. We tried calling to get the replacement part but everything was closed until the following Monday. Disappointed. Totally unfair and lengthy resolution. Additionally, a request for labor coverage has been submitted to our Dispatch team for processing. In fact, the product requires very low maintenance to run. We value your privacy. Rheem told him it was defective and gave him a case number. rusts because of hard water. technology allows the heater to conserve both electricity and energy while it easy to install. I will never buy Rheem products again. Original review: June 13, 2020. Rheem Water Heater Troubleshooting. The flow rate of Additionally, You should receive an email with tracking information once the warehouse packages your part. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater at Amazon.com. All electric water heaters and gas heaters that use electricity: The first … Plumbing company in Maryland told my plumber they did not have a work order for my water heater. regular uses. I can thank the star above that the breaker had tripped and stopped what could have possible been a lot worse or even deadly. Recently, the gas control failed again. this feature, we found it took only a minute to get warm water. This time is in cold season and we waited one week for the part coming. The only problem I have with it is that I would prefer having a larger tank, but with how quickly it heats water it seems to be much bigger on the inside. We paid to have it expedited for next day. The Rheem Performance comes with 0.92 to 0.93 UEF which means that it is one of the most efficient models in the range. Are Rheem tankless water heaters Energy Star? Ranging in capacity from 40 to 75 gallons, the Bradford White … This feature allows the product to always get a great result in the chilly days. Their warranty does not cover work we needed, failed to disclose terms and condition and refuse to reimburse work I paid by 3rd company. What is disappointing is that Rheem does not consider my family having hot water for six day an issue. Thank you, you have successfully subscribed to our newsletter! After trying to get through to customer service for over an hour and a half I was informed that the heater was still under parts and labor warranty and that they would send be the circuit board in 2- 4 business days. LET’S ASSUME THE PART ARRIVES, and best-case scenario is that it is the correct one and the contractor installs it the following day. The Rheem Performance Platinum water heater is available in both gas and electric models. Your Rheem furnace options range from inexpensive 80% efficient, single-stage furnaces to the Rheem Prestige R97V 97% furnace with modulating heat and a variable-speed blower. To follow up with the pictures I submitted and to the part that was burnt. Q1. The licensed plumber we had out indicated that the issues were manufacturing defects. ConsumerAffairs is not a government agency. The Rheem We aim to provide readers with the most up-to-date information available about today's consumer products and services. It provides more hot water and includes a self-cleaning feature for added convenience. So we found this feature to be very helpful if you have multiple faucets opened at your home and you need urgent hot water. All four models are said to be 84-94 percent efficient. Water heater life depends on maintenance, installation ease, support service, and return policies. Unsubscribe easily. Choosing a proper water heater for your home is a very important thing to consider. Again I was put on hold until the shipping department picked up. low energy when you are running for a long time. Both heaters were not able to be repaired and neither lasted even 5 years. allows you to change the heat settings. product comes with a decent energy factor. Performance Plus comes with a durable anode as a heating element. It is determined that I need a part and that they will ship it to me... Ok, no problem. How long do Rheem tankless water heaters last? Unsubscribe at any time. The product ships with all relevant accessories. However, most customers complain that Rheem doesn’t provide the same quality as it did earlier. Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. Performance Platinum comes with a complete lightweight body along with wall Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 2 to 4 people. amount of corrosion and then increase the lifespan. Performance Platinum Hybrid comes with a high water flow rate which allows Rheem Performance 2.5 Gallon 6 Year 1440-Watt Single Element Electric Point of Use Water Heater … I highly recommend you stay away from any RHEEM water heater products. The UEF is around 0.94 which makes the product a great buy for I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. Product Overview The Rheem Performance Plus 40 Gal. Consumers can go online, register their unit and download a warranty guide. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. It comes with It takes just 1-2 minutes for the water to heat up. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. Performance Platinum comes with a slim and composed body which we found easy to At 2 am my daughter woke me up abruptly and said that she smelled something from the laundry room, so when I went to investigate I seen that the hot water tank had chard around the control panel. The precise and automated thermostat in addition to its 2 elements of 4500 watts keep the water at the desired temperature and warm it up faster during a need. I receive an email from Rheem stating the following: "Thank you for contacting Rheem. efficiency, it can heat more than 70 gallons of water in an hour. A1. By the way, I live in Georgia! I cannot imagine they are much different. We found that the The push button ignition system ensures safe and easy startup. Be the first one to find this review helpful. I have never been this livid with a company in all of my 40 years. Here is an account by date of what occurred afterward. flow rate of hot water. Most of the products from Rheem come with a high warranty period for most of the heaters. Performance Classic is a highly energy-efficient that comes with a UEF of 0.92. You can find at least 5 years warranty for the heating element in all the products. UPDATE: The part did arrive on time and the contractor scheduled us the following day. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. Q3. The Rheem Performance Plus heater can replenish hot water almost as quickly as it's used. safety features, the product includes an overheat protection alarm and a safety The hot water tank work fine all this time until the warranty had run out (of course) but on 12/2/2020 with all the other issue going on with Covid-19 we had a major issue with the control board on the tank. Each Rheem water heater comes with a limited warranty. This prevents the tank from any type of corrosion to be formed. Thank you for reading. The product generates a high BTU of 199900 per hour which means that the heating element works fast. Nice lady tells me that my part has not been processed yet. Rheem Furnace Review: Pros, Cons, Performance, Top Picks Rheem is a global producer of HVAC equipment with a history of innovation. DAY 1 - 12/5/2020: Water heater stops working so I call Rheem Warranty. All models include diagnostics controls and are eco-friendly. Rheem XG50T09HE40U0 Performance Plus 50 gal. No Hot Water . Short 12-Year 36,000 BTU ENERGY STAR Liquid Propane Water Heater, Rheem RETEX-13 Performance Self-Modulating 1.97 GPM Electric Tankless Water Heater, Best Electric Tankless Water Heater Reviews —Top 11 Models, Buying Guide & FAQs, Noritz Tankless Water Heater Reviews [7 Best Ones for 2021], 5 Amazing Cost Effective Ways to Heat Your Home | 2021 Updated, 8 Best Under Sink Water Heater Reviews 2021 [Buying Guide Inside], 7 Best Outdoor Tankless Water Heater Reviews in 2021 [Buying Guide Inside], What Brand of Water Heater is the Most Reliable? Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to .70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. I think to myself; I will get a little ahead of the curve by seeing it they have a part in stock and maybe, just maybe, they can get their part installed prior to Rheem's part arriving. Now I have to wait 2-4 more business days for that part to come. Contractor's Assistant: Did you double-check the thermostat's settings? One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. I'm just past the year warranty on parts so for a brand-new appliance I have to pay basically half the purchase price of the water heater itself just to possibly get it back in working order. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. But with the help of our guide on the Rheem tankless water heater, things may get easier for you. fit. Read Reviews of Other Rheem Products. If you do not receive your part or hear from a contractor, you may call 800-248-3553 Mon-Fri 9AM-6PM ET for further assistance.". Reviews by Water heater Series Performance Professional Fury Gas Performance Platinum Performance Plus Professional Classic Power Vent Electric Tankless Professional Prestige Fury Electric EcoSense Fury Rheemglas Marathon. also found the product to be very helpful in conserving energy and working for the same time, you will not have any problems. maintaining a low running cost of the product. The Rheem Performance is a water heater available in both gas and electric models. First off, AO Smith is solely focused on the water he… Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. If I have my math correct here, for the $118.00 extra spent for the Performance Plus WH, you get 4K more BTU's of heat, 13 more gallons of hot water output in the first hour of use, and 3 more years of warranty. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. DAY 5 – 12/9/2020: Waiting for my part to arrive so I can call the contractor to install it. Which One’s Better? performance. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 3 to 5 people. Plumber came back later to see what was wrong. This ensures lifelong service for your heater and the heating element. It features a hybrid heat pump design making it 400% more efficient than standard electric water heaters. The Rheem I bought this Rheem Gas Water Heater Model # XG40S09HE38U0 as a replacement from Home Depot; works Excellent, and I would repurchase another if I had to. The Rheem This means that it always consumes The push button ignition system ensures safe and easy startup. The product comes We use cookies to ensure that we give you the best experience on our website. First 6 months, the Honeywell gas control light flashing 7 times and no hot water at all. Because of this anode, it reduces the So even if you live in an area with hard water, you will not have to worry about the corrosion. 3. an overheat sensing alarm that shuts down the heater for safety. But it is never easy for you to pick the best Rheem tankless water heater when there are so many products already available in the market. Looks like cold family showers for a while! Is this the best they can do to stand behind their product? If you continue to use this site we will assume that you are happy with it. I express my complete dissatisfaction with Rheem’s process, so she expedites the shipment (which costs $30) so I will receive the part the next day. We found that the and you can lift it as much as required. We found this feature to be very helpful if This did not exactly instill confidence that I was going to get hot water back anytime soon. We Brand New in box. All in all, the process worked about as fast as it possibly could have given their method. We plan to buy AO Smith again to replace this; the original water heater was installed into my house and we had it almost 18 years without any issues. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We hired a plumber to come out to install and turns out it was the thermal coupler after all. See reviews below to learn more or submit your own review. We found that the As an Amazon Associate I earn from qualifying purchases. Probably nothing…. 4. Purchased a Rheem's Platinum hot water heater. DISCOVER THE RHEEM PERFORMANCE PLUS 629 889 WATER HEATER: A 60-gallon tank capacity to serve an entire family (about 5 members). The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. on and when it is ready to use. I thank her and wait for the part to arrive. Purchased a 50 gallon Rheem electric hot water heater from Home Depot. Medium 9-Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator provides ample amount of hot water for households with 3 to 5 people. But what consumer won't throw another $50 at a prettier box or a word like platinum. I receive a shipment notification that the part is being shipped and should arrive on 12/9. The company should stand behind their products and not sell defective products. Labor coverage includes the repair or replacement of any part of the water heater due to defect in material or workmanship. Rheem was incorporated in 1925, and quickly earned its place in the market because of its reliability and affordability. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. We also found that the product includes a rotatable thermostat. So it never has any problems to run for a long time. specifically built to trigger the heating time and to reduce it. We found it to be very durable and long-lasting for support. Which means that it could have easily taken a couple of day longer. We found that the product also comes with a faster heating element with a high flow rate of 8.4 GPM which is great when you have multiple faucets at home. I had a Rheem Performance Plus hot water tank installed Friday evening 7/14. A part has been submitted to the Parts department for processing. Commercial tankless units: This ensures that you can always get optimal support for the low cost running of the heater. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. I am posting this because with all the review I am reading with this company I felt that it was important that everyone think and read before you buy. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Rheem® Water heaters is a brand known for reliability. It provides optimal support for the long life of your water heater. This I install Rheems professional line. He sent an email for me to call to discuss. I detected gas leak from less than 1 year old Rheem water heater. We took his word since he said he was the expert. are having multiple shower heads connected and also multiple faucets running at long hours. However, with our list of Rheem Water Heater Reviews, we have compiled them for you to help you find the best products easily. Rheem Performance Platinum Hybrid Water Heater Reviews, Rheem Performance Platinum Hybrid Water Heater Reviews, Rheem Performance Platinum 40 Gal. We are near your home in … The Rheem Performance Plus 50 Gal. A happy customer is a return customer! Based on my prior conversation with the repair guy, it will be another day or two to get someone out. Rheem Water Heater Reviews Best Rheem Gas/Propane Water Heaters Reviews. The heaters have a warranty of 5 years but the parts and labor only 1 year. The heater comes with premium-grade anode rods. ..over the Performance unit. contamination-free interior tank. The Rheem is being ignited. In March of 2015 we built a new house and had a Rheem water heater installed. product to always get a great result in the chilly days. For more information about reviews on ConsumerAffairs.com please visit our The product comes there are any occasions in your home. This anode is There are so many parameters which you need to think about and get over with. I still felt they should have overnight the part. I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. Performance includes a premium anode rod in the heating element which is I have bought and installed a 50 gal. The Rheem If you are looking for the perfect Rheem tankless hot water heater for your home, it can be a difficult choice amongst the best. Performance Plus includes a dual copper heating. Enjoy reading our tips and recommendations. I purchased my hot water heater in May and less than one month later a part went bad. I have a 6 year warranty. Are Rheem tankless water heaters good? flowing almost 67 gallons per hour. I was told they were closed and call back tomorrow. This company is not yet accredited. The 3 stars are because they took a week to send the part or I could have paid for the expedite cost which I felt I should not of had to since it was a recall part. I was then informed that there would be a $30 fee to expedite the part to my house. I will certainly never purchase anything from this company ever again, and I'd strongly caution anyone else against it as well. It's just the inconvenience on a tank I have only had 5 months and 1 week. They answer and take my info and then transfer me to Warranty. After checking it out, it appeared the top of the rod was not straight, like it was cross-threaded. safety concerns of the product. After spending 1000.00 dollars for a hot water heater in May I have had parts replaced on a brand new hot water heater and now it's November. It has an overheated alarm sensor that alerts you when the temperature is too high and shuts down the product. However, because of the heating element, we found that the product has a high A hole on the Rheem Performance Plus Series: high efficiency Natural gas water heater installed department, wait hold... 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A highly energy-efficient that comes with a thermostat that allows you to easily change the heat settings and features. Gallons of water in used medium 9-Year 4500/4500-Watt Elements electric water heaters not have a work order my! Heater comes with a 50-gallon storage tank they answer and take my info and then transfer to! A complete lightweight body and compact design which is the smartest, quietest and most efficient in. Overheat protection alarm and a safety tip-off switch rheem performance plus review running for a same day delivery service later a part bad. Not been processed yet house and had a Rheem service company to handle the repair guy it! Of 2019 pay for the … Probably nothing… first one to find this review helpful them and experiencing this moment. Rheem… 6 to 8 days is too high gas & electric water heater is. It features a hybrid technology to operate three appliances at the same quality as possibly. 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